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Social Security Offices Close: A Secret To Cut Your Phone Hold Time by 50%

hey everyone just a few days ago the

Social Security Administration announced

that starting today March 17th they

would no longer have their field offices

open for you to be able to go in and

conduct your business no that's whether

you're filing a claim taking care of a

post claim issue whatever it is now you

have to do that either on the phone or

online and there's only a limited number

of things you can do online if you've

been on there before highly recommend

you setting up an online account if you

haven't already but there's just a

limited number of things you can't do

everything there right so that leaves

you with the phones now here's the issue

with the phone lines and this is from my

experience the Social Security

ministration says that they do not

publish their phone numbers to their

local offices but I don't find that to

be the case in fact I've called the

local offices several times in different

areas now why is that important

well if you call them main number the

1-800 number you're probably gonna be

waiting for 30 to 45 minutes and it says

on their website that their average wait

time is 25 minutes I haven't found that

to be the case there are certain times

you can call where the wait time is

lower but I just simply have it found 25

minute wait call to have ever happened

when I've called maybe it does but where

I have been able to get through

relatively quickly is by calling the

local offices now these offices could be

difficult to locate the number for I

mean it they they don't publish this

number especially in the larger cities

if you go to the Social Security

ministration find an office page you go

there and you type in you know Dallas

Texas you're gonna see the 1-800 number

listed there if you go here in my

hometown of Texarkana they actually list

a separate phone number but right now

some of these offices are also listing

the number to the local office even in

markets like Dallas in some of the

larger areas so if you want to get

through without a long wait period you

can probably call your local office and

get faster service now there's no one

saying that you have to call the office

in your hometown you could call another

office and

you know maybe find one that has a

shorter wait time or doesn't serve near

the geographic area if you can get a

shorter wait time by all means call them

they're gonna use the same system to

access your information so it doesn't

really matter where you live and it

doesn't really matter where that office

is located so I hope this helps you save

some time in the next few weeks ahead as

they are shut down for in-person

services and frankly guys I think we

probably ought to get used to this type

of service anyway it's coming whether we

like it or not all these local field

offices if we're just not going to be

able to continue to go in for service

into the years and years in the future

it's just not going to happen it's too

expensive and they can do most of the

stuff online and buy the phone anyway

they can save a lot of money by shutting

those down you may have noticed I'm in a

new recording space now this isn't the

recording space that I'm gonna go to for

all of my regular videos but there is

something you should know about big

picture retirement is a podcast that I

started back in 2017 along with my

co-host an elder law attorney John Ross

we talk about all the other areas of

retirement planning where this channel

is specifically about Social Security on

the other channel we talk about estate

planning we talk about taxation we talk

about being strategic with your

retirement income all of that stuff is

there and we've decided to relaunch that

podcast except we're going to do it as a

youtube channel now it's still going to

be available as a podcast for those of

you who have enjoyed listening that but

it's going to primarily become a YouTube

channel now we haven't even put any

videos out there yet

and we already have about 1,200

subscribers people that have just raised

their hands and said hey I won't in as

soon as you get this released let me

know and so you can do that too

you can go to the link down in the

description and subscribe right there

and click the notifications well if you

see one some people have said they don't

see it popping up I'm not sure why but

if you see it pop in there you can go

ahead and click that notifications bell

that way as soon as we release a new

video you're gonna find out and it's

gonna be recorded right here in this

space so you'll already know what it

looks like you're a little bit ahead of

that alright guys well best of luck in

the days ahead as you're trying to

get help with your social security

issues if you have any questions don't

hesitate to post them down in the

comments below thanks as always for

watching have a great day